Please read these terms carefully before using esim-holefly.com. By accessing our website or purchasing an eSIM plan, you agree to the following conditions.
By accessing or using esim-holefly.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of this website immediately.
esim-holefly.com provides digital eSIM products for international travelers, enabling mobile data connectivity in supported countries. All eSIM plans are digital goods delivered electronically; no physical SIM card is shipped. Service availability depends on local network infrastructure and device compatibility.
You may be required to create an account to purchase eSIM plans. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at support@esim-holefly.com if you suspect unauthorized access.
All prices are displayed in USD and include applicable taxes unless otherwise stated. Payment is processed securely at checkout; your eSIM QR code or activation details are delivered to your registered email upon successful payment. We reserve the right to cancel or refuse orders at our discretion if fraud or abuse is suspected.
Because eSIM plans are digital goods activated instantly, refunds are only available for plans that have not been activated or scanned. Requests must be submitted within 14 days of purchase to support@esim-holefly.com. Activated or partially used plans are non-refundable.
All content on this website — including text, graphics, logos, and software — is the exclusive property of esim-holefly.com or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
You agree not to use our service for any unlawful purpose, to resell or redistribute eSIM plans without authorization, to attempt to reverse-engineer our platform, or to engage in any activity that disrupts or interferes with our services. Violation may result in immediate account termination and legal action.
Our services are provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service, as connectivity depends on third-party network operators. Coverage maps and speed estimates are indicative and may vary by location and device.
To the maximum extent permitted by law, esim-holefly.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the specific eSIM plan giving rise to the claim.
We reserve the right to suspend or terminate your account and access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the service ceases immediately.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.
If you have any questions about these Terms of Service, please contact us at support@esim-holefly.com or by mail at esim-holefly.com, 1209 Orange Street, Wilmington, DE 19801, United States.
Questions about these terms?
We're happy to clarify anything. Email us at support@esim-holefly.com or visit our Contact page.
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